Shipping policy

Last updated: 2 July 2026

This Shipping Policy explains how NXT Outlet handles order processing, delivery, tracking, shipping costs, and delivery issues. NXT Outlet is the website and trading name of FXN Europe OÜ.

Order processing

Orders are processed after payment has been received and confirmed. Processing times may vary depending on product availability, supplier handling times, public holidays, and order volume. If there is a significant delay with your order, we will contact you using the email address provided at checkout.

Shipping destinations

We ship to supported destinations shown at checkout. Available shipping options, delivery methods, and estimated delivery times may vary depending on the products in your order and the delivery address.

Shipping costs

Shipping costs are calculated and shown during checkout before you complete your purchase. Costs may depend on destination, carrier, package size, product type, order value, and available shipping methods.

Estimated delivery times

Delivery estimates are provided for guidance only and are not guaranteed unless expressly stated. Delivery can be affected by carrier delays, customs checks, incorrect address details, weather, public holidays, supplier processing times, or other circumstances outside our control.

Order tracking

When tracking is available, tracking details will be sent to the email address used for the order after the parcel has been dispatched. Tracking updates may take some time to appear after the carrier receives the parcel.

Multiple shipments

If your order contains multiple products, items may be shipped separately depending on stock location, supplier, package size, or carrier requirements. You may receive more than one tracking number for the same order.

Address accuracy

Please make sure your shipping address, phone number, and email address are complete and accurate before placing an order. We are not responsible for delays or failed delivery caused by incorrect, incomplete, or outdated address information provided by the customer.

Customs, duties, and taxes

For international deliveries, customs duties, import taxes, handling fees, or other charges may apply depending on your country and local rules. Unless stated otherwise at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.

Failed delivery or returned parcels

If a parcel cannot be delivered because of an incorrect address, missed delivery attempt, refusal, or failure to collect from a pickup point, it may be returned to the sender or carrier. Additional shipping charges may apply for resending an order where permitted by law.

Lost, damaged, or incorrect shipments

Please inspect your order when it arrives. If your parcel is lost, damaged, incomplete, or contains the wrong item, contact us as soon as possible with your order number, photos where relevant, and a description of the issue. We will review the case and work with the carrier, supplier, or fulfilment partner to find an appropriate solution.

Contact

For shipping questions, contact NXT Outlet support at contact@nxtoutlet.com.

Trading name: NXT Outlet
URL: https://nxtoutlet.com/

Company:
FXN Europe OÜ
Tartu mnt 67/1-13b
Kesklinna Linnaosa
Tallinn, 10115
Estonia

Text Message: +372 69 91644

Registry code: 17514051
VAT: EE102989757

Email support: contact@nxtoutlet.com
Email legal: legal@nxtoutlet.com